FAQs

  • To inquire about our services, you can reach out to us through the contact information provided on our website. You'll find a contact form or details to email or call us directly. Feel free to share your requirements, event details, and any specific questions you may have. We're here and eager to assist you in making your booking memorable!

  • Although NsifiokE Photography is based in London, England, our services extend globally, catering to clients worldwide. We are enthusiastic about traveling and eager to discuss travel arrangements to accommodate your needs.

  • ASAP. We book in jobs especially weddings and events a year in advance for early birds. Maintaining fairness in our booking process, we adhere to a policy that ensures dates are secured only upon signing a contract and submitting a deposit. It's always disheartening when we connect with an organiser or a couple, and are excited to be part of the big day, and then realise our availability no longer aligns with their dates. To avoid such instances, please get in touch with us to arrange a consultation if you wish to secure your dates with our services.goes here

  • Post-processing constitutes the most time-intensive phase of your photo journey as we dedicate ourselves to meeting our stringent artistic standards. Each photo undergoes a personalized enhancement, receiving a custom look tailored to elevate its visual impact. We meticulously adjust elements such as brightness and color to ensure every image attains its optimal presentation.

  • After reviewing our portfolio on our website and Instagram, kindly submit an inquiry through the contact tab available on our website. We strive to respond within 48 hours from Monday to Thursday. To facilitate booking, we provide over-the-phone consultations to discuss your requirements. To secure our services for your date, we require a 50% non-refundable retainer fee and both parties' signatures. This retainer fee is essential for date reservation. Once the retainer is paid, we commit to rejecting any other event that falls on your reserved date, ensuring our dedicated focus on capturing your special moments.

  • After completing the editing process, we upload the images to a Pixieset online gallery and deliver the link directly to you via email. This link allows easy sharing with friends and family, enabling them to view and enjoy your photos. Additionally, you have the option to download the entire gallery to your personal computer. For your peace of mind, the images remain accessible in the online gallery for six months. As an added precaution, we provide a backup by mailing the images to you on a USB drive. This ensures you have a tangible copy as a lasting memory of your special moments.

    For portraits however, the images are uploaded to google drive and also left there for 6 months.

  • In rare instances beyond our control, such as acts of God, illness, or unforeseen emergencies, we understand the importance of ensuring your event is covered. In such cases, we will make every effort to assist in arranging a replacement team that aligns with our style and professionalism. Your peace of mind is our priority, and we're dedicated to ensuring your event receives the attention it deserves, even in unexpected circumstances.

  • In the event that you need to cancel or reschedule your booking, please reach out to us as soon as possible. We understand that circumstances may change, and we'll do our best to accommodate your new date or discuss the necessary steps regarding the cancellation. Our aim is to work with you closely and find the best possible solution that aligns with your needs and our policies.

  • We aim to deliver a polished final product that reflects our artistic vision and professional standards. Typically, our delivery includes edited and curated images that have undergone post-processing to ensure the highest quality and visual appeal. This ensures that you receive the best representation of our work and your special moments. If it is really needed, we can give it out at an extra charge.

  • Our team is versatile and scalable, allowing us to adapt to the needs of each project. We have a dedicated core team with varied expertise in photography, post-processing, and client coordination. Additionally, for larger or specialized projects, we collaborate with trusted professionals to ensure seamless execution and exceptional results.